Solutions Engineer

The Solutions Engineer (SE) is responsible for building technical understanding and credibility during the sales process to ensure success of Minerva’s solutions.  As part of a sales pursuit team, the SE works closely with sales, marketing, and product management to pursue leads, demonstrate product capability, inspire confidence and effectively communicate the value of Minerva’s solutions.  The SE plays an important part in helping the North America (NA) sales team achieve is sales targets.

 What You’ll Do

  • Partner with Field Sales to pursue new business opportunities and support all aspects and phases of the Minerva sales process
  • Evangelize and demonstrate Minerva’s products to prospects, customers, and partners via presentations and product demos
  • Manage all aspects of prospect evaluation process including: Properly scope and define prospects endpoint project goals and key success drivers, perform demonstrations of Minerva solutions, perform installation & training of Minerva solutions at prospect sites and remotely, educate prospects on operational and organizational aspects of implementation process
  • Work independently and with Minerva Technical Support and Engineering to ensure issues are resolved in a timely manner
  • Respond to technical objections and create competitive differentiation
  • Respond to RFI’s and RFP’s
  • Document evaluation progress and results in CRM
  • Support and train partners
  • Attend regional and national field marketing events

 What You’ll Bring 

  • BS/BA or equivalent
  • 5+ years of enterprise Sales Engineering experience
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated experience with endpoint and server security
  • Expert in XP, Win7, Win8.x, Windows POS endpoint operating systems
  • Knowledge in Mac and Linux endpoint operating systems
  • Proven technical track record with securing Windows, Linux, and Mac operating systems
  • Hands-on software demonstration experience

How your success will be measured

Your success will be measured by two primary metrics,

  • Achieving NA sales targets
  • Achieving sales targets for assigned sales territory

What You’ll Need to Be Successful

  • Self-motivation and operating with a sense of urgency
  • Effective Communication
  • Professionalism and dedication to customer success
  • Know our products, the benefits they offer and how we fit in the security ecosystem
  • Critical thinking to ensure the most valuable use of assets
  • Accurately capture prospects details in internal systems and reporting
  • Operate with the highest ethical standards

The SE plays a critical role in driving Minerva Lab’s revenue growth.  The role will touch on all areas of sales in NA and lead cross-functional projects.  This will provide the right candidate a unique opportunity to gain valuable experience in understanding the entire sales motion and can lead to opportunities in product management, technical support or Solutions Engineering leadership.

Send your CV to [email protected] and you’ll be one step closer to being part of our team!