Last updated: July 09th, 2018
We, at Minerva Labs Ltd. (“Minerva Labs” or “Minerva”), put great efforts in making sure that we secure your personally identifiable information and use it properly.
This policy explains our privacy practices for processing your personally identifiable information when you visit or use our website (“Website”), and through other registration or contact channels (collectively, the "Service"). We process your personally identifiable information subject to the terms of this policy.
The summary of this policy will give you a quick and clear view of our practices. Please take the time to read our full policy.
A Summary of The Policy
The Personally Identifiable Information That You Provide Us – We receive and store any information you enter on our website, when you register, create an account, or that you give us in any other way. If you register with the Service we will need your name, your company name, email address and phone number, and additional personally identifiable information that you provide when you contact us. Read more.
The Personally Identifiable Information That We Collect – We collect, including by using third parties' web analytics services, usage information about the time, type and manner of use of the Service. Read more.
What Do We Do With Personally Identifiable Information? – We provide and maintain the Service, make it better, continue developing it, and protect us, our customers and the Service from misuse and law violations. Read more.
Sharing Information with Others – We share information with third parties such as partners and vendors mostly for marketing and sales purposes. We will transfer information when we change our corporate structure, and we will share to protect the Service, our rights or the rights of a Third Party. Read more.
Disclosure of Information to Authorities – We will obey orders and other lawful requirements by authorities to disclose information. Read more.
Aggregated and Analytical Information – Aggregated data is not identifiable. We use it for legitimate business purposes and standard analytical tools. Read more.
Your Choice – You may opt-out of our mailing lists and terminate your use of the Service. Our Service does not respond to Do Not Track (DNT) signals. Read more.
Your California Rights - If you are a California resident, you are entitled to your California privacy rights. Read more.
Accessing Your Personally Identifiable Information - At any time you can request access to your personally identifiable information. Read more.
Your EU Data Subject Rights – If we process your personal data when you are in the EU, further terms apply to our processing in relation to your rights as a data subject under EU data protection laws. Read more.
Data retention – We retain data to provide the service and for legitimate and lawful purposes, as further explained in the data retention section. Read more.
Transfer of Data Outside your Territory – We use cloud-based services to store and process data in in various territories and will store them at additional sites, at our discretion. These service providers provide us adequate security and confidentiality commitments. Read more.
Information Security – We implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. Read more.
Dispute Resolution – Contact us at: [email protected] or write us for every request and complaint. We will make good-faith efforts to resolve any existing or potential dispute with you. Read more.
Contact Us – Please contact our privacy team at: [email protected] for further information.
The Personally Identifiable Information That You Provide
If you contact us through our website at: www.minerva-labs.com
, register, create an account, or otherwise use our Service, we will ask you to provide personally identifiable information, including your name, your address, your company name, job title, your phone number, your email address.When you contact us, or when we contact you, we will receive and process any personally identifiable information that you provide us.
The Personally Identifiable Information That We Collect
When you access and/or use the Service, Minerva will collect usage information, (including by using third parties' web analytics services such as Google Analytics), about the time, type and manner of use of the Service. This information includes for example, your login-logout time, session duration, browser version, your activity events, clicks, source, content viewed, content downloaded, internet protocol (IP) address, and Geo-IP parameters and Geo-location, and other information about the device such as the devices unique identifier, operating system, device type.
What Do We Do With Personally Identifiable Information?
We use the personally identifiable information we collect and receive to provide the Service, to enable the Service's tools and features, to enhance users' experience with the Service, to study and analyze the functionality of the Service and users' activities, web behavior and conversion, to analyze sales flow, to provide support, to measure Service activity, to maintain the Service, to make it better and to continue developing the Service.We will use your email address to contact you when necessary, to send you reminders and to provide you information and notices about the Service. We will include commercial and marketing information about Minerva and about the Service.We obey the law and expect you to do the same. If necessary, we will use your personally identifiable information to enforce our terms, policies and legal agreements, to comply with court orders and warrants, and assist law enforcement agencies, to collect debts, prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Service, and to take any action in any legal dispute and proceeding.
Sharing Personally Identifiable Information with Others
We do not sell, rent or lease your personally identifiable information. We will share your personally identifiable information with service providers and other third parties, if necessary to fulfill the purposes for collecting the information. Any such third party will commit to protect your privacy as required under the applicable law and this policy.For example, we will use a service provider to manage our email messages transmission. We will share your information with our partners, resellers, and security professional network content distribution channels, for sales and marketing purposes. We will report any content that you upload and share if we believe, in our sole discretion, that such content is illegal or abusive or may violate any third-party rights. We will also share your personally identifiable information with our affiliates. These mean subsidiaries, sister-companies and parent companies of Minerva, with the express provision that their use of your personally identifiable information will comply with this policy.Additionally, a merger, acquisition or any other structural change will require us to transfer your personally identifiable information to another entity, as part of the structural change, provided that the receiving entity will comply with this policy.
Disclosure of Information to Authorities
We will need to disclose personally identifiable information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Aggregated and Analytical Information
We use anonymous, statistical or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from such information that we or others can associate specifically to you.
We will share your personally identifiable information only subject to the terms of this policy, or subject to your prior consent.
At any time, you can unsubscribe our mailing lists or newsletters, by sending us an opt-out request to: [email protected]
At any time, you can stop using the Website.
At any time, you can exercise your following opt-out options: (i) object to the disclosure of your personally identifiable information to a third party, other than to third parties who act as our agents to perform tasks on our behalf and under our instructions, or (ii) object to the use of your personally identifiable information for a purpose that is materially different from the purposes for which we originally collected such information, pursuant to this policy, or you subsequently authorized such use. You can exercise your choice by contacting us at: [email protected]
We request and collect personally identifiable information that we need for the purposes that we describe in this policy. Following the termination of your account, we will stop collecting any personally identifiable information from or about you. However, we will store and continue using or making available your personally identifiable information according to our data retention section in this policy.
Web browsers offer a "Do Not Track" ("DNT") signal. A DNT signal is a HTTP header field indicating your preference for tracking your activities on a service or through cross-site user tracking. Our Service does not respond to DNT signals.
Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personally identifiable information relating to third parties to which we have disclosed certain categories of personally identifiable information during the preceding year, for the third parties’ direct marketing purposes. To make such a request, please contact us at: [email protected]
Accessing Your Personally Identifiable Information
At any time, you can contact us at: [email protected]
and request to access the personally identifiable information that we keep about you and amend or delete inaccurate information. We will ask you to provide us certain credentials to make sure that you are who you claim to be and will make good-faith efforts to locate your personally identifiable information that you request to access. Under your right of access, you can obtain confirmation from us of whether we are processing personally identifiable information about you, receive a copy of that data, so that you could:
- verify its accuracy and the lawfulness of its processing;
- request the correction, amendment or deletion of your personally identifiable information if it is inaccurate or if you believe that the processing of your personally identifiable information is in violation of the applicable law.
We will use judgement and due care to redact from the data which we will make available to you, personally identifiable information related to others.
Your EU Data Subject Rights
If EU data protection laws apply to the processing of your personal data by Minerva, then the following terms apply:
We process your personal data for the following lawful grounds:
- All processing of your personal data which are not based on the lawful grounds indicated below, are based on your consent.
- We process your account and payment details to perform the contract with you.
- We will process your personal data to comply with a legal obligation and to protect your and others' vital interests.
- We will further rely on our legitimate interests, which we have good-faith belief that they are not overridden by your fundamental rights and freedoms, for the following purposes:
- Communications with you, including direct marketing where you are our client or a user of our client, or where you contact us through our website and other digital assets.
- Cyber security.
- Support, customer relations, service operations.
- Enhancements and improvements to yours and other users' experience with our services.
- Fraud detection and misuse of the Service.
In addition to your rights under other sections in this policy, you have the following rights:
- AT AMY TIME, CONTACT US IF YOU WANT TO WITHDRAW YOUR CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA. EXERCISING THIS RIGHT WILL NOT AFFECT THE LAWFULNESS OF PROCESSING BASED ON CONSENT BEFORE ITS WITHDRAWAL.
- Request to delete or restrict access to your personal data. We will review your request and use our judgment, pursuant to the provisions of the applicable law, to reach a decision about your request.
- If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions of applicable law, you may request to be informed that third parties that hold your personal data, in accordance with this Policy, will act accordingly.
- You may ask to transfer your personal data in accordance with your right to data portability.
- You may object to the processing of your personal data for direct marketing purposes. Additional information about this right is available under the Choice section in this policy.
- You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.
- You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
A summary and further details about your rights under EU data protection laws, is available on the EU Commission's website at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will ask you further questions to understand the nature and scope of your request.
If we need to delete your personal data following your request, it will take some time until we completely delete residual copies of your personal data from our active servers and from our backup systems.
If you have any concerns about the way we process your personal data, you are welcome to contact our privacy team at: [email protected]
. We will investigate your inquiry and make good-faith efforts to respond promptly.
We retain different types of personally identifiable information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements under the applicable law.
We will maintain your contact details, to help us stay in contact with you. At any time before or after the termination of your account, you can contact our privacy team at: [email protected]om
and request to delete your contact details. Note that we may keep your details without using them unless necessary, and for the necessary period of time, for legal matters.
We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable information, when we no longer need to process the information.
In any case, as long as you use the Service, we will keep information about you, unless the law requires us to delete it, or if we decide to remove it at our discretion, according to the terms of this policy.
Transfer of Data Outside Your Territory
The Service is a web-based service. We store and process information in the US and the EU. From time to time, we will make operational decisions which will have an impact on the sites in which we maintain personally identifiable information.
We make sure that our data hosting service providers, provide us with adequate confidentiality and security commitments.
If you are a resident in a jurisdiction where transfer of your personally identifiable information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer. You can contact our privacy team at: [email protected]
for further information about data transfer.
Cookies are small files that a web server sends to a user's device, when the user browses online.
Your device removes session cookies when you close your browser session. Persistent cookies last for longer periods. You can view the expiry date of each cookie, through your browser settings.
We use both types of cookies to facilitate the use of the Service's features and tools.
Every browser allows you to manage your cookies preferences. You can block or remove certain cookies, or all of them through your browser settings. Please bear in mind that blocking or removing cookies will influence your user experience with our Service and you may not be able to use all portions of the Website or all functionality of the Service. For example, disabling or blocking our cookies will require you to re-enter your log-in details, or even prevent you from using features of the Service.
We and our hosting services implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information.
These measures provide sound industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Service will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
We do periodical assessments of our data processing and privacy practices, to make sure that we comply with this policy, to update the policy when we believe that we need to, and to verify that we display the policy properly and in an accessible manner.
If you have any concerns about the way we process your personally identifiable information, you are welcome to contact our privacy team at: [email protected]
, or write to us at: 14 Imbar Street, Petah Tikva, Israel 49511 or 2472 Jett Ferry Road, Suite 400 #227, Atlanta, GA 30338.
We will look into your query and make good-faith efforts to resolve any existing or potential dispute with you.
From time to time, we will update this policy. If the updates have minor if any consequences, they will take effect 7 days after we post a notice on the Service's website. Substantial changes will be effective 30 days after our we initially posted the notice.
Until the new policy takes effect, if it materially reduces the protection of your privacy right under the then-existing policy you can choose not to accept it and terminate your use of the Service. Continuing to use the Service after the new policy takes effect means that you agree to the new policy. Note that if we need to adapt the policy to legal requirements, the new policy will become effective immediately or as required by law.
Please contact our Privacy Team at: [email protected]
for further information.