Last updated: December 26th, 2016
Information Collection and Use
Our primary goals in collecting information are to provide Services to our Users and improve our Software and Additional Services.
Personally Identifiable and other Information:
When you contact us through our Website or otherwise use our Services, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, address, phone number, age, credit card or other billing information, email address, home and business postal addresses.
We also collect the other information that you provide as part of registration and the administration and personalization of your account (e.g., without limitation, zip code (on its own) and individual preferences) (“Non-Identifying Information”).
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide improve and personalize the Services, analytics purposes, and administer your use of the Services.
Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your services preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Users to attempt to provide you with a better experience, to improve the quality and value of the Services and to analyze and understand how our Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to provide specific services to you.
We may also use your Personal Information to contact you with Minerva's newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “user preferences” information. (See “Changing or Deleting Your Information” below.)
Log Data: When you use the Services, whether as subscriber User, employee or consultant of a company subscriber, or a non-registered User just browsing, our servers automatically record information that your browser sends whenever you visit a Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, activities on our Website, access times and dates, metadata, identification numbers of the devices you use to connect to the Services, and other statistics. We use this information to monitor and analyze use of the Website and the Services and for the Website’s technical administration, to improve the Services, to increase our Website’s functionality and user-friendliness, and to better tailor it to our Users’ needs. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information. We may keep Log Data after you are no longer a User.
Metadata Collection and Transmissions: As a default, the Software may automatically collect and transmit certain metadata and hashes (collectively “Metadata Transmissions”). Metadata Transmissions are transmitted to our cloud servers for a statistics purposes as well as analyze the functionality of our Software. If you are using our Software and/or Additional Services and would like to opt out from the Metadata Transmission and turn off this functionality feature, please see instructions within the User Guide or contact us with your request at [email protected]
Information Sharing and Disclosure
Aggregate Information and Non-Identifying Information. We may keep, use and share, publicly and with our Users and partners (like publishers and advertisers), aggregated non-personally identifiable information derived from information provided by you and your authorized Users, including but not limited to for the purpose of improving the Services. Any aggregated information shared in these contexts is anonymous and will not contain your Personal Information.
Third Parties Providing Services to Minerva. We may employ third party companies and individuals to facilitate the Services, to provide the Services on our behalf, to perform Website and Software related services (e.g., without limitation, support services, web analytics and improvement of the Software’s features) or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement. Minerva cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
Business Transfers. Minerva may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
Protect the Service. Minerva may disclose your Personal Information and other related information in the event it reasonably believes such disclosure is necessary to protect the Services, Minerva's rights or property, or the rights of any third party.
Changing or Deleting Your Information
Users may review, update, correct or delete the Personal Information in their Account by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system or stop sending you any information please contact us at [email protected] with a request that we delete your Personal Information from our database. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Minerva is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us on the internet. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical or managerial safeguards. It is your responsibility to protect the security of your login information. Please keep your account safe by using a strong password.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined under applicable law) to you via email or conspicuous posting on the Website in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Sites or Software
Our Software or Website may contain links to other sites. The fact that we link to a site is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party sites. These other sites may place their own cookies or other files on your computer or mobile, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other sites you visit.
Our Policy toward Children
This Site is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected] If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.